Managed IT Services · New Zealand

Your Business Data Matters. Make Sure You Can Recover It.

Accidental deletion, failed equipment, ransomware and unexpected outages can put your business at risk. We help you plan reliable backups and practical recovery options, so you can restore important information and get back to work.

Protect important information before you need to recover it.
Business Data Protection Plan & Verify

Backup schedule

Configured

Recovery readiness

Reviewed

Restore testing

Planned

Protect Data / Plan Recovery / Reduce Downtime

Protect Your Business

What Would Happen If Your Files Disappeared Tomorrow?

Think about your customer records, project files, payroll information, email and the systems your team relies on every day. If those files disappeared, how quickly could your business recover?

A reliable backup strategy gives you a practical way to restore important information after accidental deletion, hardware failure, cyber incidents or other unexpected disruption.

Common Causes of Data Loss

  • Accidentally deleted or overwritten files.

  • Hardware failure or damaged devices.

  • Ransomware and malicious software.

  • Lost devices or unexpected outages.

  • Cloud synchronisation errors and configuration mistakes.

Built Around Your Business

Backup & Recovery Services Built Around Your Business

Cloud Backup

Keep important files protected with cloud-based backup options that support recovery when original data is lost or damaged.

Computer & Server Backup

Protect supported computers, servers, applications and business data according to your agreed backup scope.

Scheduled Automatic Backups

Establish suitable backup schedules and review whether important jobs are completing as expected.

Backup Monitoring

Review backup status and identify failures or warnings that may need attention.

Restore Testing

Test selected recovery procedures to help verify that backed-up information can be restored when needed.

Recovery Planning & Assistance

Plan practical recovery steps and discuss available assistance if business information or systems become unavailable.

Important: Backup coverage depends on the selected service, protected devices, applications, retention settings and agreed scope. Cloud storage or file synchronisation alone may not provide a complete backup and recovery strategy.
Recovery Planning

Backup Is Not the Same as Disaster Recovery.

Backups help preserve copies of important information. Disaster recovery looks at the wider process of restoring systems, applications and business operations after a major disruption.

Depending on your business, recovery planning may include recovery priorities, system dependencies, access to replacement equipment and the steps needed to resume essential work.

A Practical Recovery Plan Covers

  • Which systems and files must be restored first.

  • How staff will access essential information.

  • Who is responsible for recovery decisions.

  • How systems and restored data will be checked.

  • When normal operations can safely resume.

Know Your Recovery Targets

How Much Data Could You Lose - and for How Long?

Recovery Point Objective (RPO)

How much recent data could your business afford to lose after an incident? This helps guide backup frequency and acceptable data-loss windows.

Recovery Time Objective (RTO)

How long can an important system remain unavailable? This helps determine recovery priorities and suitable recovery arrangements.

Retention & Version History

How far back should you be able to restore information? Retention and version settings help determine which earlier copies remain available.

Protect the Right Things

What Should Your Business Back Up?

Business Documents

Contracts, spreadsheets, reports, shared files and other important working documents.

Employee Computers

Important local files and supported device data that may not already be stored elsewhere.

Servers & Business Applications

Critical server data, application information and business systems included in your backup plan.

Microsoft 365 Data

Relevant email, files and collaboration data, subject to your chosen backup product and coverage.

Cloud Services

Information held in supported cloud platforms where separate backup or retention protection is required.

Configuration & Recovery Details

Essential configuration information and recovery instructions needed to help rebuild supported systems.

Know What Is Protected

Is OneDrive or Google Drive Enough?

Cloud storage and synchronisation make files accessible across devices and help teams collaborate. However, synchronisation can also copy deletions or unwanted changes between locations.

Depending on your configuration and retention settings, you may need a separate backup solution to keep recoverable copies of important cloud data.

Good Backup Habits

  • Keep more than one recoverable copy of important data.

  • Use a separate backup or recovery destination.

  • Limit access to backup accounts and systems.

  • Review backup status and retention settings.

  • Test restores instead of assuming backups will work.

A Clear, Practical Process

How We Set Up Your Backup & Recovery Service

01
Understand Your Business

Review your systems, data locations, business priorities and the impact of potential data loss.

02
Agree on Coverage

Identify the information and systems to protect, suitable backup frequency, retention and recovery requirements.

03
Configure & Verify

Configure the agreed backup service and check that the initial jobs complete as expected.

04
Monitor & Maintain

Review backup status, identify issues and reassess coverage when your systems or business needs change.

05
Help When Recovery Is Needed

Discuss the available restore process and support options if protected information or systems need to be recovered.

Why Design Shore

Clear Advice. Practical Protection. One Technology Partner.

Design Shore Technologies NZ Limited works with businesses to make technology easier to manage. We explain backup and recovery options in plain English and help you understand what your selected service does and does not-cover.

From choosing what to protect to planning recovery steps, we focus on a practical approach that fits your business and agreed requirements.

What You Can Expect

  • Clear explanations of agreed backup coverage.

  • Practical recovery priorities and expectations.

  • Help understanding backup status and restore options.

  • Backup scope and any additional costs explained clearly.

Frequently Asked Questions

Data Backup Questions, Answered Simply

Backup coverage depends on the current plan inclusions and the service agreed for your business. We will confirm the specific coverage, storage, retention and any additional costs in writing.

It depends on how frequently your data changes and how much recent information your business could afford to lose. We can help you consider suitable schedules for your systems and operational requirements.

Suitable backup options may be available for supported Microsoft 365 services. The exact workloads, retention and recovery features depend on the product and coverage selected.

No. Backups can fail, become unavailable or omit important data. Recovery also depends on the backup configuration and the condition of the affected systems. Monitoring and restore testing help identify issues, but no method removes every risk.

Recovery may be possible if suitable backups remain available and unaffected. Contact us promptly to discuss containment, recovery options and whether specialist incident-response assistance is needed.

The recovery process depends on the backup type, the failed equipment and your recovery requirements. We can discuss available restore options and the practical steps required to get supported systems running again.

Retention depends on the selected service, configuration, storage limits and agreed requirements. We will clarify the available retention settings when confirming your backup plan.

Yes, supported servers, computers and relevant applications can be considered for backup coverage. The final setup depends on compatibility and the service scope agreed for your business.

Review backup reports and alerts, check that expected jobs complete and test selected restores. The monitoring and testing included in your service will be set out in the agreed scope.

We can discuss your critical systems, recovery priorities, dependencies and available support. The scope of any formal disaster recovery planning or specialist recovery work should be agreed separately.

Don't Wait Until Your Business Data Is Lost

Tell us what you need to protect. We'll help you understand suitable backup options, recovery priorities and expected costs.